The project
VOXPOP Lisboa

THE PROJECT.

VoxPop is an innovative project that aims to promote the digital transition of the mobility sector in the Portuguese capital through a change process based on the 3 main vectors of digital transformation: People, Processes and Technology.

The project grew out of the need identified by several local stakeholders to work more collaboratively and transparently to share data of public interest to enable the identification of opportunities for improvement in Lisbon’s mobility and transportation system and more efficient resource planning and management processes.

VoxPop thus aims to respond to a range of non-technological challenges, including governance, business models, user focus, and unintended consequences of digital innovation.

IN PORTUGAL

Why Lisbon

The project is led by the City of Lisbon (CML) and involves various players in the local innovation ecosystem (municipal entities, private companies and civil society).

VoxPop is funded by Urban Innovative Actions, a program sponsored by the European Commission that aims to fund ambitious and innovative solutions to challenges in cities. The VoxPop project began in 2019 and will end in August 2023.

VoxPop included an “Open Call” aimed at a community of innovators, in which a significant portion of the project’s budget-1 million euros-was earmarked for the development of digital solutions that meet the accessibility and safety needs of the city’s most vulnerable people.

Willeasy is one of 18 ecompanies awarded the Open Call.

Willeasy's solution

Willeasy’s goal under the Voxpop Lisbon Open Call is to make Lisbon a more attractive city from a tourism standpoint by bringing innovations that address unresolved bottlenecks:

Availability of open data on the accessibility of public transportation and the operation of tools for getting in and out of subway stations (escalators, elevators, and stair elevators).
Collecting and sharing objective data on the accessibility of housing, commercial establishments, and restaurants/bars.
Collection and sharing of information on accessibility of tourist/cultural points of interest.
Creation of routes for visiting the city, creating differentiated solutions according to people's accessibility needs.
Availability of a website for consultation of all information made available.
Provision of mobility aids (scooters, wheelchairs, strollers...).

As Lisbon works to become accessible, we provide the tools to make it visitable and livable now and for all people.

WHAT WE DID

Mapping and Itineraries

Business activities

Accessibility mapping of hotels, bars, and restaurants

Points of interest

Accessibility mapping of museums and points of tourist interest

Tourist itineraries

Creation of tourist routes usable by people with different accessibility needs

127

Restaurants, Bars, Hotels, Museums and Points of Interest

20

Accessible tourist routes

Open Data

Willeasy has built a web application to collect, manage and consult open public transport accessibility data.
The data can then be exported according to the GTFS standard or in CSV format enriched with detailed information on the accessibility of stops and stations.

Metro numbers

50

Subway stations

112

Benches/stops

209

Income/expenses

262

Areas inside the station

119

Elevators

1

Stairlift

421

Stairs

202

Areas outside the station

Trade agreements

Agreements with companies

Agreements with local companies to provide solutions and aids for people with reduced mobility to move around Lisbon more easily.

Agreements with agencies

Agreements with travel agencies to bring tourists from Italy to Lisbon by also organizing inclusive trips

International agreements

Agreements with international companies to use the collected data and integrate it into their solutions.

Our partners

Testimonials

"Congratulations on your project and on your excellent work. Your application is very useful and well thought out. We have been working in inclusive tourism for about 15 years, providing the rental service of mobility support products to clients from all over the world who visit Portugal. We also provide assistance and make minor repairs to tourists' mobility equipment. In addition, we have personal health teams that can assist people in hotels or in their vacation homes. I will be happy to be your partner."

"I want people of all types, including those with disabilities, to enjoy Lisbon and its magical atmosphere. Willeasy and I are here to make your trip accessible with the right tools and knowledge. Quero que pessoas de todos os tipos, mesmo com deficiência, desfrutem de Lisboa e da sua atmosfera mágica. Willeasy e eu estamos aqui para tornar sua viagem acessível com as ferramentas e o conhecimento certos. "

"We are always willing to participate in projects that make this museum more accessible to everyone. For us this project represents a great opportunity. Sixty percent of our audience is Italian, and in Portugal I think there is no platform with as much information available on accessibility as Willeasy's, which is very comprehensive."

"I'm so proud that you guys are doing something like this for someone who really needs restaurant help, and yes, we're more than happy and we will also update our information through your website."

YOU MAKE A BUSINESS CHOICE THAT CREATES VALUE, SHARED THE BENEFIT IS DOUBLE IF IT'S A WIN-WIN

This project is co-financed by the European Regional Development Fund through the Urban Innovative Actions Initiative.

The project VOXPOP Lisboa